Política de privacidad

Last updated: September 2026

At AVELORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

  • Name and contact details
  • Shipping and billing address
  • Email address and phone number
  • Payment and order information
  • Information you share with our customer support team
  • Basic device and browsing information, such as IP address and browser type

How We Use Your Information

  • Process and deliver your orders
  • Process payments securely
  • Send order confirmations and shipping updates
  • Provide customer support
  • Handle returns and refunds
  • Improve our website and product offering
  • Send you offers and updates, where you've agreed to receive them
  • Comply with legal obligations

Payment Information

Payments are processed through secure, PCI-compliant third-party payment providers. AVELORA does not store your full card details on its own systems.

Sharing Your Information

We only share the information necessary to fulfill your order with trusted service providers — payment processors, shipping carriers, fulfillment partners, and our e-commerce platform provider, Shopify. These providers only receive what they need to do their job.

Cookies

Our website uses cookies to provide essential functionality, remember your preferences, and understand how our site is used. Where required by law, non-essential cookies are only used with your consent.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise any of these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated date.

Contact Us

Questions about this Privacy Policy? Reach us at avelorashop@outlook.com.