We ship to 41 countries across Europe, North America, Asia and Oceania. Orders are carefully inspected and packaged before dispatch. Processing takes 1–3 business days, followed by an estimated delivery time of 7–15 business days after dispatch.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and other secure payment methods available at checkout. All payments are protected with secure encryption.

Yes. If you wish to return or exchange an item, please contact our customer support team within the applicable return period after delivery. Items must meet our return conditions. For damaged, incorrect or defective items, please contact us as soon as possible so we can assist you.

Yes. Once your order has been shipped, you will receive an email containing your tracking number. You can use it to follow the progress of your package at any time.

Our customer support team is available every day. You can contact us by email at avelorashop@outlook.com. We aim to respond as quickly as possible.